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Privacy / Plain language

No fog.
No fine print.

This page explains what neilbajaj.com handles, why it is needed, and what choices you have. The short version: no ad trackers, no data sales, and no email gate on the resume.

Effective September 8, 2026

01

What the site collects

The contact form collects the name, email address, and message you choose to send. The AI concierge receives the chat text you submit. If you ask the concierge to connect you with Neil, it may also collect the name, email address, and short project or hiring summary you provide.

The resume is available without an email gate. The site does not run advertising trackers or behavioral analytics.

02

How that information is used

Contact details are used only to respond to your request, discuss relevant work, or follow up on a hiring conversation. Chat text is used to generate the answer you requested. Information is not sold, rented, or used for third-party advertising.

03

Services involved

Vercel hosts the site and processes standard request metadata for delivery and security. Anthropic processes AI concierge messages to generate responses. Contact details are routed through an automation endpoint hosted on Railway so Neil can reply. Each provider processes data under its own terms and security practices.

04

Storage and retention

The site uses local browser storage only for interface preferences such as theme and whether a chat prompt was dismissed. Chat history stays in the current page session unless you choose to submit contact details. Contact submissions are kept only as long as reasonably needed to handle the conversation, maintain business records, or meet legal obligations.

05

Security and abuse prevention

Request metadata, including an IP address, may be processed temporarily to rate-limit abuse, protect the AI service, and keep the contact form available. The site uses encrypted HTTPS, restrictive browser security headers, input validation, and platform firewall controls.

06

Your choices

You can use the portfolio and download the resume without providing personal information. To ask about, correct, or delete information you submitted, email neil@sersweai.com. External links are governed by the privacy practices of their destination sites.

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